We are recruiting for an IMS and ISO Manager to join our Risk and Compliance team. This role is being offered on a permanent, part-time basis of 21 hours per week.
The IMS and ISO Manager provides specialist expertise for the Integrated Management System (IMS), ISO certification and strategic risk-control framework. The role ensures that the Firmwide Risk Register, management-system controls, audit arrangements and incident learning provide clear, reliable assurance to senior governance forums and support informed decision-making.
Operating with independence, the role brings together stakeholders across Risk and Compliance and the wider Firm to embed proportionate controls, maintain certification readiness and translate findings into sustainable improvements. Success is demonstrated through credible risk insight, effective and efficient management systems, successful certification outcomes, clear ownership of controls and evidence that incidents and assurance activity lead to measurable improvement.
Your Role
- Maintain an effective Integrated Management System by keeping central IMS policies and procedures current, accessible and consistently applied, while supporting all ISO certifications held by the Firm.
- Secure continued ISO certification by coordinating certification requirements, delivering internal and external audits to plan and providing complete evidence for ISO Chapters 4, 5, 6, 7, 9 and 10.
- Embed effective controls across Risk and Compliance by working with pillar subject-matter experts to define proportionate controls, clear ownership and meaningful performance indicators, while providing relevant forums and client audits with reliable evidence of ongoing suitability, adequacy and effectiveness.
- Working closely with the Operational Resilience Lead, drive learning and continual improvement from incidents by maintaining a current firmwide incident log, identifying lessons and assigning improvement actions, informing the Firmwide Risk Register while seeking to reduce recurrence and strengthening control effectiveness.
- Deliver responsive support for emerging priorities by completing high-quality ad hoc work for the General Counsel and Director of Regulatory Risk and Compliance, while enabling practical and sustainable improvements across Risk and Compliance and the wider Firm.
Skills and Experience
Essential experience and knowledge
- Substantial experience of integrated management systems, enterprise risk, assurance or compliance within a complex, regulated organisation.
- Strong working knowledge of ISO management-system standards, certification cycles, internal audit and corrective-action management.
- Demonstrable experience of maintaining risk registers and translating complex evidence into clear insight for senior governance forums.
- Experience of designing and embedding proportionate controls, including ownership, performance measures, assurance evidence and reporting.
- Strong analytical judgement, with the ability to identify themes, evaluate control effectiveness and lead issues through to sustainable resolution.
Qualifications
- A relevant professional qualification, or equivalent depth of expertise gained through substantial practical experience, in risk, quality, assurance, compliance or a related discipline.
Desirable
- Recognised lead auditor or internal auditor qualification.
- Experience in legal services or a comparable multi-site professional services environment.
About TLT
Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people.
With local, national and international reach, we have over 1,800 people in offices across the UK and a network of partner firms across Europe, India and the US. Over the last few years TLT’s successful growth, delivery of high-quality work and support for colleagues has been consistently recognised by The Times and at the Legal Business, The Lawyer and British Legal Awards.
Our ambition is to create opportunities for what comes next for our clients, recognised as their 1st tier adviser and being valued for our values. We do this in our unique way by creating social value and a dynamic environment where our people are curious, creative and ambitious for their success.
In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute to the success of TLT.
Our Benefits
We value our employees highly and we want you to feel valued. You’ll receive a competitive salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance.
At TLT we have a progressive fully flexible working approach. We empower our people to work in a place and at a time that meets their needs, those of their clients and of the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people. We’re happy to talk about how flexible working can work for you and this role.
TLT is committed to creating a diverse and inclusive working environment and encourages applications from all suitably qualified people, regardless of disability, race, gender identity, sexual orientation, or any other characteristics protected by the laws in the locations in which we operate.
We welcome applications from people with disabilities and are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to Access to work please contact the recruitment team on Recruitment.Operations@TLT.com
