We're looking for an experienced Senior Business Analysis Manager to join our Transformation and Operations team in Bristol. This role is being offered on a full-time, permanent basis, with a requirement to attend the Bristol office 2 days a week.
This is an exciting opportunity to play a pivotal role in delivering strategic, operational and technology-enabled change across the firm. You'll lead a team of Business Analysts, drive best practice, and work with senior stakeholders to ensure change initiatives deliver meaningful business outcomes.
Your Role
You will be responsible for leading and developing our Business Analyst team while driving excellence across a diverse portfolio of change initiatives.
You will:
- Build trusted and credible relationships with internal and external stakeholders, enabling open communication, constructive challenge and effective collaboration throughout the delivery of change.
- Lead and develop a high-performing Business Analyst team, setting clear performance expectations, providing regular coaching and feedback, and creating a collaborative culture in which colleagues are supported to deliver consistently high-quality work.
- Provide effective oversight and direction across the team’s portfolio of work, acting as the escalation point for complex risks, issues and dependencies, identifying practical solutions and escalating matters with clear recommendations where wider decisions are required.
- Ensure the Business Analyst team works collaboratively with Project Managers, Change Managers and operational stakeholders to understand the underlying reasons for change, define robust requirements and agree practical solutions that address business needs and support successful adoption.
- Work in partnership with IT development teams to ensure robust software development lifecycle practices, enabling successful project delivery.
- Lead the business analysis activity on the most complex initiatives from inception through to post-implementation, ensuring requirements, user stories, process analysis, testing strategies and supporting documentation are clear, proportionate and enable the change to be successfully delivered and embedded.
- Allocate Business Analyst resources effectively across initiatives, making informed recommendations based on business priorities, project requirements, individual capability, capacity and development opportunities, in collaboration with portfolio and delivery leaders.
- Take accountability for the quality and consistency of business analysis across the full project lifecycle, ensuring activity complies with agreed governance, professional standards and the Firm’s values, while developing and embedding approaches that strengthen business analysis capability across the Firm.
Skills and Experience
- Deep practical knowledge of business analysis across strategic, operational and technology-enabled change, supported by substantial experience in a senior business analysis or professional leadership role.
- Strong capability across requirements elicitation, workshop facilitation, user-story development, process mapping, options analysis, UAT planning, testing and benefits definition.
- Experience of leading and developing a professional team, including performance expectations, coaching, work allocation, quality assurance and capability planning.
- Demonstrable experience of leading complex, cross-organisational initiatives and translating effectively between business and technical stakeholders.
- Highly developed influencing, facilitation and stakeholder-management skills, with the confidence to challenge constructively and handle ambiguity or competing priorities.
- Excellent written and verbal communication skills, with the ability to present complex information clearly and adapt style to different audiences.
- Strong strategic thinking, commercial awareness and judgement, with the ability to connect detailed analysis to wider Firm priorities and outcomes.
- Excellent workload, resource and priority management, with a consistent focus on quality, delivery and continuous improvement.
About TLT
Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people.
With local, national and international reach, we have over 1,800 people in offices across the UK and a network of partner firms across Europe, India and the US. Over the last few years TLT’s successful growth, delivery of high-quality work and support for colleagues has been consistently recognised by The Times and at the Legal Business, The Lawyer and British Legal Awards.
Our ambition is to create opportunities for what comes next for our clients, recognised as their 1st tier adviser and being valued for our values. We do this in our unique way by creating social value and a dynamic environment where our people are curious, creative and ambitious for their success.
In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute to the success of TLT.
Our Benefits
We value our employees highly and we want you to feel valued. You’ll receive a competitive salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days' holiday (which will increase to 30 days based upon length of service) and private medical insurance.
At TLT we have a progressive fully flexible working approach. We empower our people to work in a place and at a time that meets their needs, those of their clients and of the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people. We’re happy to talk about how flexible working can work for you and this role.
TLT is committed to creating a diverse and inclusive working environment and encourages applications from all suitably qualified people, regardless of disability, race, gender identity, sexual orientation, or any other characteristics protected by the laws in the locations in which we operate.
We welcome applications from people with disabilities and are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to Access to work please contact the recruitment team on Recruitment.Operations@TLT.com
