We are recruiting for an Operational Resilience Lead to join our Risk & Compliance team on a full time basis.
Your Role
The Operational Resilience Lead will steer and develop the firm's operational resilience framework, including ensuring a robust and responsive business continuity programme and integrating responses across operational resilience areas.
This role is critical in ensuring the firm can effectively respond to, recover from, and adapt to disruptions while continuing to deliver key services to clients.
The role will ensure that the firm has appropriate operational resilience planning to provide assurance that operations can provide continuity of services to clients. This position will collaborate across the firm to develop, implement, maintain and execute business continuity plans that meet the strategic, tactical and operational needs of the firm.
It is expected that this position will work closely with the firm's IT and Information Security teams to ensure a holistic approach is taken to managing operational resilience across the business so that the firm can respond consistently and appropriately to operational disruptions.
Key Outcomes & Accountabilities
- Develop and maintain a robust operational resilience framework that enables the firm to withstand, respond to and recover from disruptive events while protecting critical client services.
- Ensure Business Impact Analyses, critical service mappings and dependency assessments are accurate, current and embedded in resilience planning, providing clear visibility of operational vulnerabilities and recovery requirements.
- Maintain effective crisis management, business continuity and response plans that are regularly reviewed, tested and capable of supporting a coordinated and timely response to incidents.
- Lead a programme of resilience exercises, simulations and training activities that build organisational preparedness, validate response arrangements and drive continuous improvement.
- Assess, monitor and report on operational resilience risks, third-party dependencies, incidents and emerging threats, providing clear insight and recommendations to governance forums and senior stakeholders.
- Maintain ISO 22301 certification and drive continuous improvement of the firm's resilience capabilities, ensuring alignment with regulatory expectations, industry standards and best practice.
- Build awareness and confidence in operational resilience across the firm, working closely with business, technology and information security teams, and supporting client due diligence, tenders and assurance activities.
Functional Skills, Qualifications & Expertise
- Experience in Business Continuity and Resilience (MBCI, FBCI or equivalent).
- Experience implementing resilience frameworks (ISO22301) in a partnership-based business.
- Demonstrable technical expertise in BCP documentation, including Business Impact Analysis, Incident Management and Business Continuity planning.
- Information security or cyber security expertise/knowledge beneficial.
- Experience with scenario testing, impact tolerances, and risk assessment.
- Excellent ability to manage stakeholders, driving action and challenging inaction.
- Strong partnership abilities; skilled in influencing and motivating others especially senior leaders and working collaboratively across boundaries at all levels.
- Self-starter with the ability to work autonomously and manage ambiguity.
- Excellent verbal and written communication skills including presentation development and delivery.
About TLT
Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people.
With local, national and international reach, we have over 1,800 people in offices across the UK and a network of partner firms across Europe, India and the US. Over the last few years TLT’s successful growth, delivery of high-quality work and support for colleagues has been consistently recognised by The Times and at the Legal Business, The Lawyer and British Legal Awards.
Our ambition is to create opportunities for what comes next for our clients, recognised as their 1st tier adviser and being valued for our values. We do this in our unique way by creating social value and a dynamic environment where our people are curious, creative and ambitious for their success.
In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute to the success of TLT.
Our Benefits
We value our employees highly and we want you to feel valued. You’ll receive a competitive salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance.
At TLT we have a progressive fully flexible working approach. We empower our people to work in a place and at a time that meets their needs, those of their clients and of the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people. We’re happy to talk about how flexible working can work for you and this role.
TLT is committed to creating a diverse and inclusive working environment and encourages applications from all suitably qualified people, regardless of disability, race, gender identity, sexual orientation, or any other characteristics protected by the laws in the locations in which we operate.
We welcome applications from people with disabilities and are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to Access to work please contact the recruitment team on Recruitment.Operations@TLT.com
