We are currently recruiting for a Credit Control Assistant to join our Finance team.
Your Role
As a Credit Control Assistant your day-to-day remit includes:
- Managing own workload which will cross legal groups and clients.
- Managing Credit Control mailbox being the first point of call for general enquiries
- Use email, letters, and telephone to contact debtors and ensure payment of outstanding invoices to reduce debtor days.
- Keep a record of all communication with the client on the credit control software, this is important when there are payment problems and the account become legal, these records are needed for court proceedings.
- Investigate and resolve all queries relating to non-payment of invoices.
- Send copy invoices, credit notes, and liaise internally to progress any problems that are being handled in any other department.
- Reconcile accounts if requested.
- Report to management on outstanding issues and inform them early of potential debtor’s problems.
- Manage relationships with clients to reduce exposure and potential bad debt.
- You will have previous experience of working in credit control.
- Have regular meetings with the solicitors/teams assigned.
Your Skills and Experience
- This is an exciting opportunity for an individual with a minimum of 1 years’ experience within credit control / AR and someone who is looking for an opportunity within a company who have a focus on personal development.
- We are looking for someone who is self-driven, organised and who is an excellent communicator. The post holder will need the ability to build strong relationships with both our clients as well as the internal team.
- This position would suit an individual who is driven by results and is target driven.
- A polite but tenacious telephone manner along with a calm, confident manner to handle potentially uncomfortable conversations.
- Excellent communication, negotiation, influencing skills and eye for detail.
- Ability to multitask and prioritise your workload.
Your Team
Our Finance and Procurement team are key to strategic decision making, providing key management information, data and analysis to ensure our business runs smoothly and that we comply with all our statutory and regulatory obligations. To do this effectively, these teams take responsibility for billing, payments, credit control, purchasing, client accounting, commercial business partnering, reporting, sourcing, buying and more.
What Makes This Role Special
- People-first culture: We believe that when people feel seen, supported, and valued, they do their best work. We foster a culture of respect, empathy, and belonging - where your voice matters and your wellbeing come first.
- Inclusive environment: We welcome people of all backgrounds, identities, and experiences. Diversity isn’t just a value - it’s a strength.
- Growth-focused: We support learning, development, and career progression. Whether you’re deepening your expertise or exploring new paths, we’ll back you.
- Purpose-driven: Your work will help clients navigate legal challenges with confidence and clarity, making a real difference in their lives and businesses.
