Office Assistant

Due to continued growth we are recruiting an Office Assistant to join our Business Support team in Bristol. This is a full time and permanent opportunity.

Your Role

As an Office Assistant your remit will cover the following;

• Assisting with Internal and External Reporting for the operational teams and external clients
• Carrying out amendments to the Solcase and Peppermint systems as required
• Assist the team with preparation for meetings and minute taking where required
• Supporting in ad hoc project work
• Maintaining the Document, SLA and POA electronic databases as appropriate
• Support complaints management to ensure the process is followed by the operational team;
• Providing assistance in all Business Support processes
• Any other admin tasks as appropriate, delegated from the Team Manager and Senior Business Support Officers

Your Skills and Experience

• A minimum of 6-12 months in an administration or support role
• To complete all allocated tasks within the required timeframe and to the required level of accuracy. 
• Effective record keeping. 
• Demonstrate high levels of data accuracy. 
• Good attention to detail. 
• Demonstrate a conscientious, 'can-do' attitude. 
• Be client focussed. 
• Be supportive of team members.

Your Team

Operating from our offices in Bristol, Manchester, Glasgow and Belfast, we have specialist expertise in each UK jurisdiction. We act for banks, building societies, other secured lenders and third party services. Whatever the size of mortgage portfolio, we adapt our processes to deliver the best outcome for the lender and their customer. Our approach ensures that all customers are treated fairly, and vulnerability is identified and handled appropriately.

About TLT

Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people.

We work with high profile clients in innovative sectors. With local, national and international reach, we have over 1,200 people in offices across the UK and a network of partner firms across Europe, India and the US. In 2021 we were named The Lawyer’s Law Firm of the Year, recognising our incredible success story.

Our purpose is to protect, prepare and progress our clients for what comes next and it’s essential that we do the same for our people, our planet and our communities too. In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute. 

Our Benefits

We value our employees highly and we want you to feel valued. You’ll receive a competitive salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance. 

At TLT we have a progressive fully flexible working approach. We empower our people to work in a place and at a time that meets their needs, those of their clients and of the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people.

TLT is committed to creating a diverse and inclusive working environment and encourages applications from all suitably qualified people, regardless of any of the characteristics protected by the laws in the locations in which we operate. 

We welcome applications from people with disabilities and are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to Access to work please contact the recruitment team on HR-Recruitment@TLTsolicitors.com