Senior Case Handler

Due to continued growth we are currently recruiting a Senior Case Handler to join the Lender Sales team in Glasgow. You will be responsible for your own case load of conveyancing files. Our Lender Sales deals with the sales of those properties that have been taken into possession. 

Your Role

As a Senior Case Handler your day to day remit includes:

• Dealing with a complex / non-standard caseload
• Ensure regular communication with Team Manager regarding work related issues or problems which should be reported immediately and escalated if necessary.
• In the absence of the Team Managers, taking responsibility with the other Senior Case Handlers and Case Handlers for ensuring that the workflows are printed and actioned together with daily post.

Your Skills and Experience

• Previous conveyancing experience is desired
• Previous administration experience
• Previous telephone handling experience
• To demonstrate a natural empathy/affinity with Clients and a good telephone manner, with a clear diction
• Proactivity and attention to detail
• Organisational and time management skills.

Your Team

Operating from our offices in Bristol, Manchester, Glasgow and Belfast, we have specialist expertise in each UK jurisdiction. We act for banks, building societies, other secured lenders and third party services. We support on repossession conveyancing for these clients, so that when a property is taken into possession the title checking process is carried out promptly, and a sale progressed proactively. We also provide advice and support to fixed charge receivers from validating their appointment through to dealing with non-paying tenants or those who remain in the property beyond the end of their tenancy.

About TLT

Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people.
We work with high profile clients in innovative sectors. With local, national and international reach, we have over 1,200 people in offices across the UK and a network of partner firms across Europe, India and the US. In 2021 we were named The Lawyer’s Law Firm of the Year, recognising our incredible success story.

Our purpose is to protect, prepare and progress our clients for what comes next and it’s essential that we do the same for our people, our planet and our communities too. In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute. 

Our Benefits

We value our employees highly and we want you to feel valued. You’ll receive a competitive salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance. 

At TLT we have a progressive fully flexible working approach. We empower our people to work in a place and at a time that meets their needs, those of their clients and of the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people.

TLT is committed to creating a diverse and inclusive working environment and encourages applications from all suitably qualified people, regardless of any of the characteristics protected by the laws in the locations in which we operate. 

We welcome applications from people with disabilities and are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to Access to work please contact the recruitment team on HR-Recruitment@TLTsolicitors.com 
INDTLT