Business Analyst Team Manager

We are recruiting for a Business Analyst Team Manger to join our Business Change team in Bristol.

Your Role

As a Business Analyst Team Manager your day-to-day remit includes:

• Coaching and supporting the BAs to manage and mitigate risks and issues to project scope, quality and / or timelines, escalating to the Project Manager and Head of Business Change as appropriate.  
• Analysing and prioritising project demands, resource availability and constraints to scope work and develop effective resource allocation plans and effectively manage workload delivery to time, cost and quality. 
• Collaborating with project managers, other resource managers and stakeholders to scope work, understand resource requirements and plan project timelines.  
• Maintaining accurate resource trackers and reports in order to optimise resource utilisation by identifying and resolving conflicts, bottlenecks or imbalances in resource allocation. 
• Conducting regular assessments of resource performance, productivity and capacity to identify areas for improvement. 
• Proactively seeking to continuously improve the processes and techniques of the team, sharing best practice and knowledge sharing. Leading the creation and maintenance of team’s documents and processes. 
• Drive and challenge business teams on their assumptions of how the solution will meet their needs. Help them to articulate their needs and challenge their thinking. Influence, manage and persuade senior stakeholders. Support, coach and mentor team members to do the same. 
• Assuring high-quality outputs and consistency across the BA team to ensure they provide good quality inputs to other teams, reducing complexity, ambiguity and the need for rework.  
• As the need arises we expect everyone at TLT to be flexible to get the job done.  The role may for example be required to carry out other tasks which may usually fall to another member of the project team

Your Skills and Experience

Core experiences 

• At least 3 years-experience managing business analysis activity, workload and resources across multiple projects and programmes.  
• Extensive experience as a Business Analyst, utilising a variety of techniques across both system and business change projects in both agile and waterfall environments with experience writing requirements and specifications for IT systems.  
• It is desirable that you will have experience implementing systems used in high-volume environments, eg volume case-management 
• Proven track record of embedding BA processes and expected behaviours across a team. 
• Proven experience interacting, working and communicating directly with senior stakeholders / end users, acting as the liaison between business units, technical teams and external suppliers. 

Core skills 

• Flexibility and adaptability to respond to competing and changing priorities.  
• Strong analytical and problem-solving skills, including a thorough understanding of how to elicit and interpret the client's business need and translate them into business/operational requirements. 
• Excellent communication and interpersonal skills, able to understand, appreciate and adapt to different working styles and patterns to get the most out of the team and project contributors. 
• Excellent influencing and negotiation skills, with experience working with a range of senior stakeholders and subject matter experts at all levels.   
• Solid technical / IT competency and understanding particularly within a Microsoft 365 environment.  
• Results focused with a driven to consistently deliver high-quality outputs to time and scope. 
• Pro-active in problem-solving while also knowing when to escalate and ask for support. 

Teamwork 

• Strong leadership skills with the ability to motivate and cultivate a high-performing BA team.  
• Works well as part of a team and within multi-disciplinary project teams, working particularly closely with Change Managers, Project Managers, software developers and Test Managers 

Your Team

As a forward-thinking law firm, change is a fundamental part of our TLT world. We have a dedicated team of project managers, business analysts, change managers and trainers to help us adapt and evolve in a seamless and effective way. This approach identifies efficiencies and commercial benefits for TLT while ensuring compliance with client and regulatory requirements. Providing end-to-end support on all major and complex projects, the team deliver remediation, client requests, operational changes, transformation and innovation projects and programmes.

About TLT

Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people.

We work with high profile clients in innovative sectors. With local, national and international reach, we have over 1,200 people in offices across the UK and a network of partner firms across Europe, India and the US. In 2021 we were named The Lawyer’s Law Firm of the Year, recognising our incredible success story.

Our purpose is to protect, prepare and progress our clients for what comes next and it’s essential that we do the same for our people, our planet and our communities too. In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute.

Our Benefits

We value our employees highly and we want you to feel valued. You’ll receive a competitive salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance.

At TLT we have a progressive fully flexible working approach. We empower our people to work in a place and at a time that meets their needs, those of their clients and of the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people.

TLT is committed to creating a diverse and inclusive working environment and encourages applications from all suitably qualified people, regardless of any of the characteristics protected by the laws in the locations in which we operate.

We welcome applications from people with disabilities and are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to Access to work please contact the recruitment team on Recruitment.Operations@TLTsolicitors.com