Risk Associate

We are recruiting for a Risk Associate to join our Risk and Compliance team. This position could be based from any of TLTs offices in Manchester, Bristol, London or Glasgow.

An opportunity has arisen for a solicitor or risk advisor with relevant PQE experience and a genuine interest in professional and regulatory risk gained at a law firm or insurance company. We are keen to hear from people with experience in law firm risk management, professional complaints and claims, contract review and experience in regulatory matters (Predominantly SRA, although experience in FCA regulation would be advantageous).

The successful candidate will have a working knowledge of the regulation of solicitors and law firms and law firm risk and compliance.
 

Your Role

You will operate as a Solicitor within the Risk and Compliance team, where you will be expected to deliver the following:

• Assisting the team in the determination of complex conflict queries.
• Assisting the team in claims handling, including liaising with fee earners, insurers, brokers, panel solicitors and other interested parties.
• Assisting the team with complaints in accordance with the Firms complaint procedures including liaising with fee earners, complainants, regulators and other interested parties.
• Assisting the Risk Director and Head of Claims and Regulation Compliance with strategic and operational issues.
• Liaising with internal and external stakeholders in relation to risk related issues.
• Assisting on queries relating to the SRA StaRs, Principles, Codes of Conduct, Law Society of Scotland, Law Society of Northern Ireland and Law Society of Ireland queries and liaising with the regulators as necessary.
• Attending other offices of the Firm within England, Wales, Scotland and Northern Ireland on an ad hoc basis.
• Assisting with risk and compliance information for tenders and audits.
• Attending and participating in Group Risk Manager Meetings as required.
• Assisting other members of the risk and compliance team where needed.
• Undertaking internal training on risk issues as necessary.
• Policy writing and updating as necessary.
• Updating relevant registers with key information as necessary.
• Assisting with the firm’s external accreditations as necessary.

Your Skills and Experience

• A qualified Solicitor, or experienced risk advisor, with ideally 2+ years PQE or good relevant experience in law firm regulation, solicitors’ PI claims, complaints handling and commercial contract experience.
• Sound knowledge and understanding of the SRA StaRs, Principles and Codes of Conduct and ability to analyse the facts against the Codes to reach a decision.
• Experience in drafting commercial contracts with suppliers and third parties.
• Strong written and verbal communication skills with the ability to liaise with people at all levels internally and externally.
• Common sense and ability to work under pressure.
• Be a team player to assist other members of the team when appropriate.
• Ability to understand the commercial aspects of the Firm and its clients.
• Patient, objective, professional and assertive in all situations with an inquisitional as opposed to an adversarial approach.
• Good negotiating and influencing skills with an ability to be persuasive to assist collaboration.
• Able to undertake an analytical approach to understand queries and problem solve complex issues.
• Logical thinking with an ability to grasp complex issues quickly.
• Able to manage and prioritise workflow effectively and ability to motivate self and others;
• Ability to act on own initiative and know when to seek assistance.
• Able to take personal ownership of queries, complaints or claims until resolved.
• Be proficient at using a wide variety of software programmes including a detailed understanding of Microsoft Office systems as well as a good knowledge of firm databases, financial and case management systems.

Your Team

TLT is known for the way we set new expectations and push the boundaries, but this can never compromise our firm, reputation or clients. The Risk team are there to make sure we are compliant with all our obligations in areas such as Data Protection, SRA and FCA regulation as well as protecting our clients and people. The Risk team includes both experienced lawyers and technical specialists who address an extensive range of regulatory and ethical requirements, thinking both commercially and practically to make sure we remain compliant and true to our values.

About TLT

Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people.

We work with high profile clients in innovative sectors. With local, national and international reach, we have over 1,200 people in offices across the UK and a network of partner firms across Europe, India and the US. In 2021 we were named The Lawyer’s Law Firm of the Year, recognising our incredible success story.

Our purpose is to protect, prepare and progress our clients for what comes next and it’s essential that we do the same for our people, our planet and our communities too. In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute.

Our Benefits

We value our employees highly and we want you to feel valued. You’ll receive a competitive salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance.

At TLT we have a progressive fully flexible working approach. We empower our people to work in a place and at a time that meets their needs, those of their clients and of the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people.

TLT is committed to creating a diverse and inclusive working environment and encourages applications from all suitably qualified people, regardless of any of the characteristics protected by the laws in the locations in which we operate.

We welcome applications from people with disabilities and are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to Access to work please contact the recruitment team on Recruitment.Operations@TLTsolicitors.com