We are looking for a legal technologist to join our FutureLaw team to help us develop and implement new ideas and solutions for our legal and other services. You will be responsible for identifying innovation opportunities, leading and managing innovation projects, collaborating with internal and external stakeholders, and promoting a culture of innovation within the firm.
This is a full time, permanent role.
We are open to the successful candidate being attached to either our Bristol, Manchester or Birmingham office.
Role responsibility
As Legal Technologist, the successful candidate will play an important role in helping the firm and its clients challenge convention and be ready for what comes next.
You will work directly with TLT clients to understand their needs and design and deliver products and services to meet those needs.
You will also work with our legal teams to identify opportunities for delivering improved experience, services and outcomes for clients, as well as efficiencies and other business benefits for the firm,
In each case, you will use existing FutureLaw solutions and legal technology, develop new solutions, and integrate these with our legal services – helping to embed our culture of innovation.
You will also play an important role in advancing the firm’s key innovation initiatives. This includes supporting Project Maui, our strategic programme to embed generative AI and intelligent technology at the heart of legal practice, alongside support for initiatives like our Innovation Champions programme.
You can expect to:
Work collaboratively: Collaborating with FutureLaw team members to build and maintain an innovation network and ecosystem within and outside the firm.
Identify and evaluate opportunities: Facilitate the generation of new innovation ideas and evaluate opportunities for innovation and technology in the delivery of our services, both internally and externally. Work with the wider FutureLaw team to prioritise any new opportunities to ensure a balanced pipeline for innovation initiatives.
Requirements gathering: Work with internal stakeholders across the business to collate ideas for new solutions, help gather clear requirements and prioritise opportunities. Distil requirements into a clear roadmap for solution delivery that can be used to communicate with legal, technical and operational stakeholders involved in the project.
Manage initiatives: Manage and coordinate teams, resources, budgets, and timelines to create, evaluate, manage and implement innovative solutions. Including engagement with FutureLaw, Business Services and legal teams.
Nurture relationships: Build up strong relationships with our stakeholders. Work with internal legal teams to drive and embed innovation, legal technology and our centre of excellence philosophy within legal service lines. Develop deep and lasting relationships with clients, helping them transform their legal operations and maintain ongoing relationships to explore continuing improvement opportunities.
ROI – pre implementation: Identify and develop ROI assessments and business cases for innovation based on a good understanding of commercial terms and business requirements. Provide a clear vision of the value that is expected to be generated from any solutions you put forward and identify the KPIs we can use to measure success.
ROI – post implementation: Review implemented solutions to ensure they deliver the value that was anticipated at the start of the project. Continually improve and iterate on solution implementations, where needed, to maximise the value generated by solutions delivered by your team.
Deliver workshops: Run workshops using design thinking or similar innovation techniques to identify internal and external client requirements, needs and pain points. You can move seamlessly between high-level concepts and low-level detail to create holistic, practical solutions for legal processes that solve key problems.
Communicate problems: Emphasise with legal stakeholders to help elicit new ideas for innovation. Help stakeholders clearly articulate what they need to do things better. Ask the right questions to resolve ambiguities and create a clear, shared vision for new solutions.
Design and implement solutions: Support FutureLaw in the design, development, and implementation of new solutions, adopting our agile methodologies and user-centric approaches.
Manage legal technology products: Take responsibility for the ongoing management of designated legal technology products throughout their lifecycle. Work with legal teams, clients and technology suppliers to understand user needs, communicate product updates, provide feedback and prioritise enhancements that deliver value for the firm and its clients.
Drive adoption and continuous improvement: Coordinate legal technology product updates, testing and releases, working with relevant teams and stakeholders to support training, communications and ongoing user support. Use feedback, usage data and agreed success measures to improve the user experience, increase adoption and inform decisions about future investment.
Produce reports: Craft detailed recommendation reports and engaging collateral that is easy for stakeholders to understand and action, driving meaningful, lasting change.
Communicate value: Contribute to the promotion of the FutureLaw team and its achievements internally and externally. Generate new interest in our solutions and encourage new use cases for existing solutions we have developed. Demonstrate the value the team provides for the firm and its clients.
Promote our expertise: Support the team in the delivery of training, thought leadership and awareness sessions around innovation, technology and related areas to internal legal teams and clients. Be an advocate for TLT FutureLaw inside and outside the firm.
Work collaboratively: Work side-by-side with others in the FutureLaw group on innovation opportunities, including collaborating with Legal Project Managers, FutureLaw business partners and others.
Horizon scanning: Keep up to date with the latest trends and developments in innovation, technology, and operations in the legal sector and beyond.
The ideal candidate
Our employees are talented people, distinguished by technical excellence, with a willingness to embrace team working and a passion for client service. You will be able to demonstrate a similar collaborative, flexible and driven ethos and will have accumulated the following experience and skills:
- At least 3 years demonstrable experience in creativity, innovation and technology in the legal sector or a similar professional services environment. Including designing and executing innovation projects, from ideation to implementation, using design thinking and other human-centered methodologies
- Strong understanding of the legal market and the challenges and opportunities for innovation and technology in the delivery of legal services.
- Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
- Strong analytical and problem-solving skills, with the ability to identify and evaluate opportunities and solutions.
- Proactive and creative mindset, with the ability to generate and implement new ideas.
- Collaborative and team-oriented approach, with the ability to work effectively with diverse and multidisciplinary teams.
- A good understanding of how generative AI tools (e.g. CoCounsel, Legora and Harvey) can be used to streamline legal service delivery, for both our lawyers and our clients.
- Agile and flexible working style, with the ability to adapt to changing priorities and environments.
- Desirable: Legal experience enabling you to empathise with our lawyers and clients on complex legal issues, communicate effectively about nuanced problems and think holistically about legal and regulatory requirements for new solutions.
- Desirable: Proven experience using relevant legal technologies to solve legal problems. In particular, experience using collaboration and innovation platforms, no-code tools (e.g. HighQ, PowerPlatform), document automation (e.g. Contract Express, Clarilis) or legal AI (e.g. Legora, Copilot and other GenAI tools) would be advantageous.
- Desirable: Experience in providing consultancy service around legal transformation projects, such as document automation, contract lifecycle management, artificial intelligence, or process improvement.
- Desirable: Qualification or certification in technology, innovation or project management.
About TLT
Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people.
We work with high profile clients in innovative sectors. With local, national and international reach, we have over 1,800 people in offices across the UK and a network of partner firms across Europe, India and the US. TLT was named Law Firm of the Year at the Legal Business Awards 2023. This marks the third year in a row the firm has taken away this accolade in industry awards - having previously been named Law Firm of the Year at The Lawyer Awards in 2021 and the British Legal Awards in 2022.
Our purpose is to protect, prepare and progress our clients for what comes next and it’s essential that we do the same for our people, our planet and our communities too. In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute.
Our Benefits
We value our employees highly and we want you to feel valued. You’ll receive a competitive salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance.
At TLT we have a progressive fully flexible working approach. We empower our people to work in a place and at a time that meets their needs, those of their clients and of the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people. We’re happy to talk about how flexible working can work for you and this role.
TLT is committed to creating a diverse and inclusive working environment and encourages applications from all suitably qualified people, regardless of disability, race, gender identity, sexual orientation, or any other characteristics protected by the laws in the locations in which we operate.
We welcome applications from people with disabilities and are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to Access to work please contact the recruitment team on Recruitment.Operations@TLT.com
