We are currently recruiting for a Compliance Team Manager to join our Can I Act (CIA) team in Manchester or Bristol.
This role is being offered on a full time, fixed term basis of 12-18 months.
Your Role
This is a key role, managing and leading the Firm’s Can I Act Team. Reporting into the Head of AML and Financial Crime, the role holder is responsible for the effective management of the CIA Team, together with the management of the CIA team’s involvement in business acceptance and ongoing monitoring procedures in the firm.
The manager is expected to provide advice and support to the firm, its partners, and employees on a variety of queries relating to AML, conflicts of interest, source of funds/wealth, client due diligence (CDD) and other financial crime and sanctions matters.
The manager will supervise day to day operations of the CIA team, assisted by the team leaders and assistant manager. The role will also involve working closely with the Head of AML and Financial Crime (FC) and the Risk Directors on a number of projects and strategic initiatives including but not limited to:
- Policy, procedures and process review and improvements;
- systems improvements to ensure the firm is utilising best in class systems to help it meets its regulatory obligations and mitigate AML and FC risk
- Firm wide risk assessments for AML and FC (including CTF, PF, ABC, Fraud and Tax Evasion)
- Training development and implementation for both the CIA team and the firm
- Development of comprehensive reporting and MI for senior management
As a Team Manager, your day to day remit includes:
- Along with Assistant Manager, line management and supervision of CIA team, including Team Leaders, Senior Compliance Analysts, Compliance Analysts and Assistants of varying experience levels within a demanding time sensitive environment.
- Document, develop and improve the working practices and workflows of the team, and feedback to ensure the continuous improvement of the team.
- Be the point of escalation for complex matters and queries within the team and the wider business, with support from the Head of AML and FC.
- Fulfil role in relation to escalation procedure relating to conflicts of interest, CDD and AML/financial crime related issues, taking into account the policies and procedures, regulatory obligations and the business needs of the firm.
- Supervise, delegate and monitor work levels, work quality and resources within the team.
- Mentor, supervise and train team members and ensure supervision meetings and appraisals are conducted. Actively manage and improve staff related issues, e.g. poor performance, sickness, absence levels.
- Ensure proactive delegation and mentoring of Team Leaders and Assistant Manager and supervise them to ensure they are adequately mentoring and supervising their reports.
- Provide support to the firm and fee earners on regulatory and compliance queries, and to mitigate any risks that are identified.
- To build and maintain strong relationships across the firm, working with key stakeholders including wider Risk and Compliance team, the partners, and the wider firm to ensure that all aspects of the firm’s business are conducted in compliance with legal and regulatory requirements. This includes monitoring the regulatory environment and planning changes to policy and process, where required.
- Participate in compliance monitoring including review of systems and suppliers of compliance related tech and software.
- To participate and support as necessary on any relevant risk and compliance projects or workstreams.
- Develop and improve on reporting suite of management reports for Head of AML and FC for different committees and reports, together with production of monthly management information for senior management.
- Working closely with the Head of AML and FC on reporting to the governance boards of the firm on regulatory requirements and firm policies.
- Working closely with the Head of AML and FC on training and promotion of best practice of compliance and conflicts procedures and policies across the firm
- Promote a positive compliance and risk culture across all offices and functions.
Your Skills and Experience
- This role would suit someone with extensive experience of dealing with conflicts of interest and AML regulatory issues.
- A minimum of five years’ technical and practical experience of legal conflicts of interest, commercial conflicts and CDD within a law firm is preferred.
- People management/supervisory experience essential, including recruitment and development of teams.
- Demonstrate a high degree of technical knowledge on the SRA Code of Conduct and Law Society of Scotland and Law Society of Northern Ireland rules as they relate to conflicts of interest and the Money Laundering Regulations 2017.
- Strong reasoning skills and the ability to think laterally.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate and communicate with stakeholders at all levels, including the ability to effectively communicate and justify business acceptance decisions to partners, and handle challenging conversations.
- Demonstrate credibility to gain respect internally and, to the extent appropriate to the role, externally with people at all levels.
- Experience of delivering change and process improvements.
- Have an awareness of commercial issues and the commercial concerns of partners within the firm.
- Ability to delegate confidently and effectively.
- Methodical approach to work and superb attention to detail
- Excellent team player.
Your Team
Can I Act are a shared service team within Retail Mortgage Services, who undertake volume compliance tasks on behalf of the firm. The team deal with all tasks associated with taking on new clients and matters, such as conflict checking, client due diligence, and source of funds checks.
The team consists of 17 compliance professionals and is managed on a day to day basis by the Team Manager. The Risk Manager in Risk & Compliance is the strategic Head of CIA and is responsible for the team’s operations.
About TLT
Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people.
We work with high profile clients in innovative sectors. With local, national and international reach, we have over 1,800 people in offices across the UK and a network of partner firms across Europe, India and the US. TLT was named Law Firm of the Year at the Legal Business Awards 2023. This marks the third year in a row the firm has taken away this accolade in industry awards - having previously been named Law Firm of the Year at The Lawyer Awards in 2021 and the British Legal Awards in 2022.
Our purpose is to protect, prepare and progress our clients for what comes next and it’s essential that we do the same for our people, our planet and our communities too. In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute.
Our Benefits
We value our employees highly and we want you to feel valued. You’ll receive a competitive salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance.
At TLT we have a progressive fully flexible working approach. We empower our people to work in a place and at a time that meets their needs, those of their clients and of the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people. We’re happy to talk about how flexible working can work for you and this role.
TLT is committed to creating a diverse and inclusive working environment and encourages applications from all suitably qualified people, regardless of disability, race, gender identity, sexual orientation, or any other characteristics protected by the laws in the locations in which we operate.
We welcome applications from people with disabilities and are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to Access to work please contact the recruitment team on Recruitment.Operations@TLT.com
